Frequently Asked Questions

Do I have to pay anything?
No. If you qualify, the work is fully funded.

Can I apply if I rent?
Yes, with your landlord’s consent.

How long does it take?
From application to install typically 4–8 weeks.

What happens during the survey?
A qualified assessor will evaluate your home’s energy use and insulation levels.

Who installs the upgrades?
All work is completed by certified and TrustMark-approved installers